Hey there! Just a heads up, the shipping timeline we provide is an estimate of how long it takes for your order to arrive after it's shipped. It doesn't include weekends, holidays, or any unforeseen delays caused by the courier (like weather or high volume). If you change your delivery option, it might affect the delivery time too. Also, if your order includes different types of items, the dispatch date might change. So make sure to double-check the dates during checkout and in your confirmation email. The shipping fee is based on the subtotal before any tax discounts, and unfortunately, it's non-refundable. If you're ordering from outside the US, Canada, Australia, United Kingdom, or Germany, please be aware that there may be additional customs duties and service fees. We don't have control over them and can't tell you the exact cost, as it varies by country. For more info, reach out to your local customs office. And just so you know, we can't reimburse you for any duties or taxes you've already paid upon delivery.

Got an account?

Awesome! Log in and go to your account. Tap on "My Orders" to check your order status. We'll email you a tracking number once your order is packed and ready to ship. Keep an eye on its progress!

Don't have an account?

No sweat! Create one now using the email you used to place the order. It'll show up under "My Orders." Tracking numbers are sent as soon as your order is packed! Once the courier scans the package, you can track your order with the tracking number. It might take a few hours, but if it's packed on the weekend, it'll be updated on the next business day!

Hey! If you wanna make any changes to your order— adjusting or cancelling it, or even changing the shipping address—holler at us within 24 hours of placing the order. Just so you know, our team's on top of things and might not be able to cancel or update your order later. Once you've ordered any monogrammed or engraved pieces, there's no going back.

If your order isn't processed by the estimated shipping date, our Customer Happiness team will contact you within 24-48 hours (check your inbox!). Keeping you in the loop is super important to us! Thanks for your patience during this busy time of year. Feel free to hit us up via email (info@lebord.co), or SMS (+852 6978 3857) if you have any questions. 📲✌️

We ship to these countries! Sorry, but there is no shipping to PO boxes, parcel lockers, or APO/FPO addresses.